Family-to-Family Health Information Centers

Health information CentersFamily-to-Family Health Information Centers (F2F HICs) are non-profit organizations that help families of children and youth with special health care needs (CYSHCN) and the professionals who serve them. Because the health care needs of CYSHCN are chronic and complex, parents and caregivers are often challenged with finding the resources to provide and finance health care for their children. F2F HICs are in a unique position to help families because they are typically staffed/run by parents of CYSHCN themselves, and as parents, they have traveled through the maze of services and programs designed to help CYSHCN. Staff at F2F HICs understand the issues that families face, provide advice, offer a multitude of resources, and tap into a network of other families and professionals for support and information. Family Voices, through the National Center for Family / Professional Partnerships, provides technical assistance, training, and connections to other F2F HICs and partnering organizations.

How do F2F HICs Help?

The Health Resources and Services Administration (HRSA), Maternal Child Health Bureau (MCHB) provides the primary funding support for F2F HICs, as authorized by the Family Opportunity Act (FOA), legislation signed into law in 2006 (as a part of the Deficit Reduction Act). Through this funding, HRSA's MCHB currently supports F2F HICs in 30 states as of 2007. By 2009, all states and the District of Columbia should have FOA funded F2F HICs. Prior to the passage of FOA, funding from the Centers for Medicare and Medicaid Services (CMS) and MCHB supported F2F HICs in many states, while a few other family organizations obtained state funding to conduct F2F HIC activities.

Click here PDF for the F2F HICs brochure.

Check out the grantees page on the Family Voices Web site for the most up-to-date information on F2F HIC locations and contacts.