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  Explaining the Medical Home
Talking Points to help you define, describe and discuss the medical home.
General Medical Home Info

What is a Medical Home?
A medical home addresses how a primary health care professional works in partnership with the family/patient to assure that all of the medical and non-medical needs of the patient are met. A medical home is defined as primary care that is accessible, continuous, comprehensive, family centered, coordinated, compassionate, and
 
culturally effective. 1

    A medical home includes:
  • A partnership between the family and the child's/youth's primary health care professional
  • Relationships based on mutual trust and respect
  • Connections to supports and services to meet the non-medical and medical needs of the child/youth and their family
  • Respect for a family's cultural and religious beliefs
  • After hours and weekend access to medical consultation
  • Families who feel supported in caring for their child
  • Primary health care professionals coordinating care with a team of other care providers

Through this partnership, the primary health care professional can help the family/patient access and coordinate specialty care, educational services, in and out of home care, family support, and other public and private community services that are important to the overall health of the child/youth and family. A medical home is not a building, house, or hospital, but rather an approach to providing comprehensive primary care.

    Why Now?
  • The need for an ongoing source of health care— ideally a medical home—for all children has been identified as a priority for child health policy reform at the national and local level.
  • The US Department of Health and Human Services’ Healthy People 2010 goals and objectives state that “all CSHCN will receive regular ongoing comprehensive care within a medical home” and multiple federal programs require that all children have access to an ongoing source of health care. 2

    Why CSHCN?
  • Approximately 12.8 percent of children/youth in the United States, or 9.4 million, have special health care needs, based on the MCHB definition
  • Approximately 1 out of 5 homes in the United States has a child or youth with special health care needs

    Note:
    This does not include children and youth at risk for a chronic condition.
    3
    CYSHCN: Financial Reality
  • CYSHCN account for 80% of pediatric health care expenditures
  • Annual Cost of Medical Care for CYSHCN
    61% Hospitalizations
    15% Other
    (Therapies, Pharmaceuticals, Outpatient Lab, ED, Disposables)
    14% Specialists
    5% Primary Care
    5% Durable Medical Equipment
    -Health Partners/Institute for Health and Disability 2/97


    Benefits of Coordinated Care in a Medical Home
  • Increased patient and family satisfaction
  • Establishment of a forum for problem solving
  • Improved coordination of care
  • Enhanced efficiency for children, youth, and families
  • Efficient use of limited resources·
  • Increased professional satisfaction
  • Increased wellness resulting from comprehensive care

    Cost/Quality Benefits
  • Reduced hospitalizations
  • Reduced length of Stay in hospital
  • Reduced ED Utilization
  • Increased Family and Provider Satisfaction1

Web sites
AAP National Center of Medical Home Initiatives for CSHCN: www.medicalhomeinfo.org
The medical home Web site contains resources, information, and tools on providing medical homes for children and youth with special health care needs (CYSHCN). Visit this site to learn more about CYSHCN, the providers and families that care for them, and the strategies that practices, communities, and states are taking to improve the lives of CYSHCN.

Center for Medical Home Improvement: www.medicalhomeimprovement.org
The mission of the Center for Medical Home Improvement
is to establish and support networks of parent/professional teams to improve the quality of primary care medical homes for children and youth with special health care needs and their families. Useful tools, assessments, and resources are available on this site.

MedHome Portal: www.medhomeportal.org
The MedHome Portal is a web-based resource aimed at providing primary care physicians with ready access to information, tools, and services to improve their care and coordination of care for their patients with special needs

Oregon Medical Home Web site: cdrc.ohsu.edu/oscshn1/medicalhome/
This site contains general information about the medical home and educational materials and resources to support families of CSHCN, health care providers and other community professionals such as teachers and early intervention professionals. Their primary purpose is to make these supports available to the pediatric practices and medical home resource teams who are partners in the Oregon Medical Home Project.

Primer on the Illinois Medical Home Model for Physicians: internet.dscc.uic.edu/medhome/mdprimer/MHPhysicianPrimer.asp
The first two components of the Illinois Medical Home Model define what it means when families say they have a Medical Home and what it means when physicians say they provide a Medical Home. The third component describes the activities occurring in Illinois to promote the Medical Home Model. The primer includes references, video clips, PowerPoint presentations and many handouts that are downloadable. Also included is the 2nd edition of the UIC-DSCC Medical Home CME Monograph for community pediatricians and family physicians that was published on May 1, 2004. The entire 70 page document is downloadable as a PDF file.

Primer on the Illinois Medical Home Model for Families:
internet.dscc.uic.edu/medhome/familyprimer/FamilyMHPrimer.asp
" What Families Need to Know about a Medical Home" has been developed to explain the Medical Home Model for families and children with special health care needs. It explains the family-professional partnership and how it relates to accessing quality health care. The primer goes on to explain how families can become proactively involved in Quality Improvement Teams in their primary care provider's practice. There are links to the AAP web site describing what others states are doing to promote Medical Home, a downloadable Parent-Partner Guide, Power Point presentations, and information about the Illinois Title V CSHCN Program

Special Needs Resource Directory of Southwest Ohio: www.cincinnatichildrens.org/svc/alpha/c/special-needs/resources/default.htm
The Center for Infants and Children with Special Needs at Cincinnati Children's Hospital Medical Center has created an extensive, one-stop resource directory to assist caregivers of children with specialized health care needs. The goal of the Special Needs Resource Directory is to provide comprehensive web-based information -- assembled in one convenient location -- to both parents and professionals.

The directory includes information on issues related to advocacy, assistive technology, clinical trials, community services, dental care, education, employment, estate and future planning, financial assistance, guardianship, home health care, mental health, MR/DD services, nutrition resources, summer programming, therapies, transition issues, transportation, and wish-granting organizations.

TelAbility: www.telability.org/index.pl
An innovative, community oriented, interdisciplinary program that uses telecommunications to improve the lives of children with disabilities. Using real time video-conferencing and internet technologies, TelAbility provides comprehensive, coordinated, family centered care to children with disabilities across North Carolina and offers education, training, and peer support for people who care for them.

Washington State Medical Home Web Site: www.medicalhome.org/
Use this website to find successful strategies and practical medical home tools developed for busy families and professionals.

  • Families: Find strategies and tips to develop a partnership with your child's physician, organize your paperwork, advocate for your child, take care of yourself, and other tips from parents who've "been there".
  • Physicians: Find diagnosis-specific care guidelines, patient education materials, printable lists of community services by county for children with special needs, reimbursement options, coding tips and office management strategies.
  • Other Medical Home Partners: Find referral forms and strategies to improve communication with primary care physicians, tips on how to empower families to become more effective medical home partners and advocates for their children and more.
  • Links to other community, state and national resources and services

1. American Academy of Pediatrics The Medical Home. Supplement to Pediatrics. Pediatrics. 2004:113(suppl):1471-1548
2. Medical Home Initiatives for Children With Special Needs Project Advisory Committee. Policy Statement: Organizational Principles to Guide and Define the Child Health Care System and/or Improve the Health of All Children. Pediatrics. 2004;113(suppl):1545-1547
3. MCHB/NCHS. National Survey of Children with Special Health Care Needs. 2002

Last Updated March 8, 2007

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March 16, 2007