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This page provides information on past questions posted on the Medical Home LISTSERV. Responses are provided by physicians, allied health professionals and parents of children with special needs.

The inclusion of any resource or link in these pages does not imply endorsement. As information changes rapidly, please check with each sponsoring organization as to whether the information you are receiving on their web site is current. If you have information or resources to add to this request, please e-mail us at medical home@aap.org.

Posted September 12, 2003

Request: Looking for information from states on how primary care offices receive reimbursemeMarch 20, 2007

Responses:

    Tools/Resources on Care Coordination reimbursement:
  • In Florida, research was done to assess if increased effectiveness of care coordination, as evaluated by the parent, would be associated with lower financial burden to families, (i.e. Help getting specific services, Experience of care)

    Research Design

    • Title V program in Jacksonville, FL:
      • 2500 CHSCN,
      • 60+ pediatrician providers but less than 25% care for > 75-100 children in the Title V program
    • Selected 3 intervention and 3 control practices
    • Intervention:
      • Placed Title V care coordinator into offices.
      • Active CQI program to implement “Medical Home,”
      • Measurement/feedback to practices on Medical
    • Prospective cohort study of 150 children & families in the intervention and 150 in the control practices
    • Survey of families at baseline, and every 6 months for 3 years
      • Costs
      • Effectiveness of care coordination
      • Effectiveness of primary care services
      • Child health outcomes
      • Qualitative study of families and practices

    For more information on the preliminary data from this research, you can view the following presentation from the CATCH and Medical Home National Conference - July 16, 2004 The Impact of a Medical Home on Financial Burden to Families with Children with Special Needs (206 KB)

    David Lee Wood, MD, MPH, FAAP
    Associate Professor of Pediatrics
    Chief, Division of Community Pediatrics
    University of Florida & Duval County Health Department

  • In Illinois, a Medical Home CME Monograph has been developed by the Title V CSHCN Program, the Division of Specialized Care for Children (DSCC) to introduce primary care providers to the concept of a medical home and define how the DSCC will integrate this concept within the agency's care coordination activities. The monograph addresses new reimbursement parameters for DSCC-approved providers managing children with special health care needs. This CME monograph has been reviewed and accepted for up to 2 Prescribed Credit Hours by the Illinois Academy of Family Physicians. IAFP Prescribed Credit is accepted by the AMA as equivalent to AMA PRA Category 1 Credit for the AMA Physician's Recognition Award (PRA). When applying for the AMA PRA, Prescribed Credit Hours earned must be reported as Prescribed Hours, not as Category 1. Completion of the CME monograph is part of the process for becoming a DSCC medical home provider.

    Primary care physicians who become approved DSCC medical home providers are reimbursed for the care coordination activities provided for eligible children with special health care needs. Physicians interested in becoming a medical home provider need to successfully complete the CME Monograph. For additional information about becoming a DSCC medical home provider, contact DSCC for more information.

  • Massachusetts Consortium for Children with Special Health Care Needs: Care Coordination Work Group

    Chair:
    Deborah Allen, Sc. D.
    Health & Disability Working Group
    B.U. School of Public Health
    617 414-1416; 617 426-4447 x33
    dallen@bu.edu

    Many organizations that participate in the Consortium provide some level of care coordination for some segment of children with special health care needs. In order to weave this patchwork of services into a coherent and comprehensive system, Consortium members have established a work group to develop a unified and operational definition of care coordination for CSHCN, and a model for blending financing of these services across agencies and sectors. This definition will address the varied responsibilities of different agencies and levels of the health care system for providing components of the service. The Care Coordination Work Group began its work in December 2002 by reviewing the literature on care coordination for CSHCN. Under the leadership of Dr. Deborah Allen, the Work Group held a day-long workshop in February 2003 for fifty invited participants to conduct a critical review of expectations and models of care coordination in use within our own state and across the country. Following the February workshop, the Work Group began drafting a proposed operational definition for enhanced care coordination for consideration by the full Consortium. The second phase of this work will include: developing a structural model and a proposed mechanism for financing to an effective system of care coordination for CSHCN in the state, across multiple payers. This work is supported by the Maternal and Child Health Bureau within the Health Services and Resources Administration, U.S. Department of Health & Human Services.

    April 8, 2004 Care Coordination Work Group Update:
    The group has interviewed a variety of care coordination programs and is now doing site visits of four primary care practices that deliver care coordination through several models and staffing arrangements: one where care coordination is done by a nurse, one by a social worker, one where outside community-based agency staff perform the function, and one where a mix of office based clinical and administrative staff perform some of the functions of care coordination. One site visit has been completed and the interview team is currently identifying other practice sites willing to participate; recommendations are welcomed. The results of these efforts will be a proposal for a model of care coordination that is cost effective and addresses diverse needs.

  • In Ohio, the Title V CSHCN program Bureau for Children with Medical Handicaps (BCMH), allows primary care providers (who are BCMH providers for eligible children) to bill for physician directed care management services in their office. If the BCMH program serves the children, physicians can bill for conference calls or in person discussion with other providers of services for these children, whether the services be medical, school, mental health, or community supports. It is a small percentage of children with special health care needs compared to those insured by private or Healthy Start agencies. It was intended by the Medical Director Jim Bryant, as a model to other state insurers of a service that adds value to care and therefore should be reimbursed. It has been in effect about 2 years and is under utilized. For more information on goals, eligibility and the fee schedule click here.

  • In Pennsylvania,The Educating Physicians in Community Integrated Care - Medical Home Project (EPIC IC) established a training program for primary care providers and their office staffs on how to create a medical home for children with special health care needs. Twenty-one practice teams across the state have been recruited to engage in a process of quality improvement in the care of their special needs patients. Teams are comprised of a clinician, staff member and a family representative. These teams attended a two day training conference and participate in monthly conference calls on a medical home concept or topic that the practices want to address. Each practice team has developed and started to implement a quality improvement cycle based on needs identified by the practice.

    Collaboration with various State and Local agencies has provided resource and referral information for practices. Parent to Parent, Family Voices (who, as of January 2004, no longer have a Pennsylvania representative), The Special Kids Network, and the DOH Special Needs Nurse Consultants have made in person presentations and provided resource information to many of the practices. They have also participated as speakers in some of our monthly conference calls. The Pennsylvania Elks Home Service Program has been collaborating with practices across the state to provide community based care coordination for CSHCN and their families

    EPIC IC received grant funding from the Pennsylvania Department of Health to develop inclusive child care training for providers across the state of Pennsylvania. A full time nurse, Mauri Druash-Gladys was hired in April 2002 to address the needs of families and child care providers across the state around child care for CSHCN. Mauri has continued to develop contacts throughout the sate and has provided training for childcare providers on issues around CSHCN.

    Another component of the State grant was to develop a demonstration project for community based care coordination. Following a conference call with the Advisory Committee in May 2002, a sub-committee of the EPIC IC Advisory Committee was formed to determine those practices best prepared to receive funding for care coordination. Practices were required to submit a proposal to describe their plan for care coordination, and from those proposals received, 9 sites were selected to receive funding in Year 1. St. Christopher’s Primary Pediatrics was supported with 8 hours of care coordination and the Tenet system, which they are a part of, has seen the value in the initiative and is supporting the additional 4 days a week for a full time care coordinator. Tenet has recently given approval to hire another full time care coordinator. Market Street Pediatrics, part of the Children’s Hospital of Philadelphia system, also supports a full time care coordinator. Under the new State funding, beginning in January 2005, another 15 practices will be eligible for care coordination support during the 3 year period of the grant.

    During the first grant period, care coordination was either practice-based or community-based. In reviewing some of the collected data, it appears that a hybrid of these will offer CSHCN and their families the most comprehensive care coordination. The strength of practice-based care coordination was that paperwork and documentation that is needed from the physician’s office was easily obtained such as letters of medical necessity, referrals, medical records and physician signatures. The strength of community-based care coordination is the ability to do home assessments, attend IEP meetings, and attend specialty visits, links to other community resources and attendance at advocacy meetings. During the next phase of the care coordination funding, each practice will benefit from a care coordinator working within the practice and also working directly with a community-based care coordinator.

    Each practice supported with care coordination is required to submit a monthly time tracking sheet to document the care coordination services that they are providing, community agencies that they are collaborating with to provide care, and gasps and barriers to services in their communities. Currently, data collected through May 2004 is being assessed to define areas of success and areas of need. A new care coordination tracking sheet is being developed that will be more indicative of outcomes of care coordination such as avoided Emergency Department visits, the number of unplanned hospital visits, visits to specialists, school days missed, and parent work days missed.

    Five Curriculums have been developed during the EPIC IC initiative. Three have been presented to the practices including, Family Centered Care, The Medical Home, and Care Coordination.

  • The South Carolina Medical Home Team currently uses state health department dollars to draw down Medicaid matches to fund case managers in a few pilot sites, in addition to using some Maternal Child Health Bureau (MCHB) dollars that funded the original case manager. Their case managers are health department employees, but work in outpatient based pediatric medical homes. Two of the sites that have care coordinators in the office were recently written up to report on their experiences and the data that supports this model as being cost effective and improving family satisfaction.
    • Case study of the first South Carolina medical home mentor site (June, 2004)
      The Data: "Specifically, Medicaid data is used to examine office visits, inpatient hospitalizations, emergency room visits, pharmacy claims, and dental services. A comparison group matched on demographic, diagnostic, and health service utilization descriptors was created... The most dramatic difference, which was statistically significant, was the rate of emergency room visits resulting in inpatient hospitalizations for the case group from the pre-medical home quarters (1 4) to the medical home year quarters (5 8)."
    • Palmetto Pediatrics - A Case Study of Dr. Robert Walker's Medical Home Mentor Site
      "Palmetto Pediatric and Adolescent Clinic is a large practice that includes 16 physicians working in 4 office locations in the Greater Columbia Metropolitan Area in central South Carolina. The practice patient population is characterized as fairly educated and affluent with the majority of parents of children with special health care needs equipped and empowered to navigate their systems of care and advocate on their children’s behalf. Approximately 26% of practice patients are Medicaid eligible."

  • MCHB and JSI Release Review of Care Coordination Activities of DSCSHN State Implementation Grantees
    Several of the health insurance and financing implementation grantees funded by the Division of Services for Children with Special Healthcare Needs (DSCSHN) of the Maternal Child Health Bureau (MCHB), had expressed an interest in examining care coordination models. An initial recommendation to review care coordination activities among these grantees sparked an interest to expand this review to all state implementation grantees. While a previous study had focused on the role of Title V in care coordination, there had never been a review of the role of state implementation grantees in this critical aspect of developing a system of care for CYSHCN.

    As part of their current contract with DSCSHN, John Snow, Inc. (JSI) was asked to develop a survey to capture the range of activities among the state implementation grantees. This report addresses all 6 of the Healthy People 2010 outcomes, through a survey of all MCHB State Implementation grantees. The survey focused on the care coordination activities of the grantees, such as methods of care coordination program development and implementation, methods of financing, and effectiveness of care coordination. Click here to view full report.

  • Examining Costs and Child Health Outcomes Related to the Provision of Medical Homes for CYSHCN (CATCH and Medical Home National Conference - July 16, 2004)
    This mini-plenary took a broad look at financing issues for CYSHCN. Claims and enrollment data was used to describe health care use patterns, associated expenditures, and reimbursement strategies. Data was presented on financial implications of care coordination in primary care practices, as well as progress on a study looking at costs and child health outcomes related to a medical home learning collaborative intervention.
    Richard Antonelli, MD, MS, FAAP+ (274 KB)
    Nashaway Pediatrics
    Elizabeth Shenkman, PhD (322 KB)
    Associate Professor of Pediatrics and Health Policy and Epidemiology
    College of Medicine, University of Florida
    David Lee Wood, MD, MPH, FAAP (206 KB)
    Associate Professor of Pediatrics
    Chief, Division of Community Pediatrics
    University of Florida & Duval County Health Department
  • Additional tools on this web site can provide an overview of coding and reimbursement issues related to caring for CSHCN. Included are coding resources as well as key points for addressing reimbursement problems. For more information on these tools and resources, click here.

Last Updated March 19, 2007

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