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Communication
Tips for Providers
General
How
to Make Best Use of Resource Information: 
In a well child visit, here are a list of questions and
topics providers should be asking families to assess if
they have any needs with home health, durable medical equipment,
day care, respite, insurance/financing, school, etc. Utilize
local/state resource guides for information to offer families
and patients. For local and state specific resources you
can go to your state page "Family Corner" by clicking
here.
Signage for the Multilingual Health Care Setting
Developed by Hablamos Juntos, this set of symbols are used to provide directions to key locations in multilingual health care settings. In a time when there are incredible number of lanuages being spoken, it becomes even more critical to have symbols and signs that help overcome barriers to care.
E-mail
Gerstle RS, and the Task Force on Medical Informatics. E-mail
Communication Between Pediatricians and Their Patients.
Pediatrics, Jul 2004; 114: 317 - 321.
Katie D. Kleiner, Rachel Akers, Bonnie L. Burke, and Eric
J. Werner. Parent
and Physician Attitudes Regarding Electronic Communication
in Pediatric Practices. Pediatrics, May 2002; 109:
740 - 744.
Communication of test results and treatment
with families (including the chance of false positives/false
negatives)
Delivering
Difficult News
Information for physicians on delivering diagnosis/results
to patients. By Frances P Glascoe Ph.D.
Interpreting
Screening Tests to Families and Encouraging Follow Through
Tips for explaining screening results and recommendations
to parents. By Frances P Glascoe Ph.D.
Take
as Directed: Improving Adherence in the Primary Care
or Specialist Care Setting
By Edward Christophersen Ph.D. and Susan Mortweet
VanScoyoc Ph.D.
Breaking Bad News: Shifting the Goals of Care Toward Palliative
Care
Jan L. Frandsen, MSN, CRNP Presentation
Overview:
1. Define palliative care and to understand the
conceptual differences and similarities of hospice and
palliative care
2. Be able to apply Buchman's six components of breaking
bad news
3. Be able to identify a strategy and set goals for a
family meeting
4. Understand the purpose and advantage of discussing
advance directives with all patients
Generalist-Specialist Communication
Stille CJ, Primack WA , and Savageau JA. Generalist-Subspecialist
Communication for Children With Chronic Conditions: A Regional
Physician Survey. Pediatrics, Dec 2003; 112: 1314 -
1320.
Generalist-Specialist Communication as Part of Coordination
of Care Christopher Stille, MD, MPH
Presentation
Division of General Pediatrics Division of General Pediatrics
UMass UMass Medical School Medical School
February 5, 2004
Overview:
1. Chronic Care Model for CSHCN
2. 2000-2002 Study on Communication between PCPs and communication
between PCPs and Specialists in their care of CSHCN
3. What factors help or hinder good What factors help
or hinder good
communication?
4. The Parent Role
Sample Forms:
Tips for
Health Information Exchange
Connecting Communities for Better Health Learning
Network and Resource Center www.ccbh.ehealthinitiative.org/default.mspx
Connecting Communities for Better Health Learning Network
and Resource Center is an online resource designed to support
communities that are using health information exchange and
other information technology (IT) tools to drive improvements
in health care quality, safety, and efficiency. The Web
site was launched by the Foundation for eHealth Initiative
in cooperation with the Health Resources and Services Administration's
Office for the Advancement of Telehealth. The foundation
is launching a grant program to provide seed funding to
a set of communities selected through a competitive process
to implement health information exchange. The strategies
and experiences of communities receiving seed funding will
be evaluated and disseminated, with the goal of spurring
movement toward an interconnected, electronic national health
information infrastructure. The Learning Network will enable
practicing clinicians, payers, provider organizations, public
health agencies, health care IT suppliers, consumer and
patient groups, and federal and state agencies to learn
about barriers to the implementation of interconnected IT
and about solutions that can be employed to overcome these
barriers. Areas of focus will include organization and governance,
sustainable business models, clinician adoption and clinical
process change, privacy and security, community leadership,
technical architecture and applications, and engagement
of patients.
The
Partnership for Clear Health Communication is a coalition
of national organizations that are working together to promote
awareness and solutions around the issue of low health literacy
and its effect on health outcomes. The Partnership serves
consumers, public health officials, health care professionals,
health educators, literacy specialists, patient advocates
and caregivers, health associations and policymakers.
The Partnership and its individual members are committed
to offering free and low-cost resources and programs that
deliver patient information, medical education and practice
management tools to care and information providers.
Last Updated
March 31, 2006
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