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Quality Improvement

ELEMENTARY:

Link for the most commonly used quality tools: http://www.qualityspctools.com/menu.html

Great handbook to help put in practice simple LEAN principles. Written by an RN for RNs and Clinical staff to understand and apply the tools.Hadfield. The Lean Healthcare Pocket Guide. 2006. ELHI.

The driving force in recent years behind healthcare’s quality efforts. Institute of Medicine. 2000. To Err is Human. National Quality Press.

An update to the status of healthcare, part two of To Err is Human. Institute of Medicine. 2001. Crossing the Quality Chasm. National Quality Press.

INTERMEDIATE:

Link to library of articles on various topics, including quality technique discussions – great for relevant real world examples:
http://www.bnet.com/

Decent effort to translate the Six Sigma toolkit into healthcare application in an effort to address the deficiencies noted in To Err is Human. Trusko. Improving Healthcare Quality and Cost with Six Sigma. 2007. FT Press.

Good translation of the Six Sigma toolkit to address the inefficiencies and defects in the healthcare system. It ignores the advanced statistical analysis and sticks to the basic analytic tools that pack the most improvement punch. Real World clinical application examples are included. Barry. The Six Sigma Book for Healthcare. 2002. Health Administration Press.

ADVANCED:

Link to an encyclopedia of Six Sigma theories and analytic techniques, including explanations and examples:
http://www.sigmapedia.com/list.cfm

Link to library of articles on various Six Sigma topics and quality techniques: http://isixsigma.com/

Detailed introduction to Lean Six Sigma however it is heavy on the statistics most of which are irrelevant to the healthcare industry. Arthur. Lean Six Sigma Demystified. 2007. McGrawHill.

Decent teaching tool for Lean Six Sigma statistics, however most of which are irrelevant to the healthcare industry. Brussee. Statistics for Six Sigma Made Easy. 2004. McGrawHill.

Last Updated April 1, 2008

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